How it works!
Condition
What is a premium?
Unless otherwise stated, a premium of 18% is usually added to the net bid. For example, a bid of 100 euros increases the amount by 18%. The total price in this case is 118 euros plus VAT.
Will I receive an invoice for auctioned/purchased items?
Yes, you will receive a VAT invoice by e-mail.
(*Please check your e-mail spam folder after the end of the auction).
(*Please check your e-mail spam folder after the end of the auction).
How is the payment processed?
Payment is made in advance by bank transfer with immediate payment due date. An invoice will be issued and sent to you by e-mail.
The auctioned items will only be handed over on presentation of a collection slip on collection. You will receive the pick-up slip after receipt of payment.
The auctioned items will only be handed over on presentation of a collection slip on collection. You will receive the pick-up slip after receipt of payment.
The attached files in the email cannot be opened. What can I do?
We send our invoices via Outlook. This can occasionally result in the file arriving in the wrong format on your end. To resolve this issue, you can do the following:
Use Winmail Opener, a small and simple utility that allows you to view and extract the content of winmail.dat files sent from Outlook.
For more information and to download the tool, please visit the following link: Winmail Opener.